Lisa 27 October 2019
Friends and family started having kids and I was constantly looking around for gift boxes that would inspire me. There were many online businesses that built gift boxes but the majority seemed to be compromised in some way.
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Love & Kisses in a Box Terms and Conditions
You agree that you comply with and are bound by the following terms and conditions of use, which together with our privacy policy govern Love & Kisses in a Box relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not continue with checkout.
The use of this website is subject to the following terms of use.
General Terms and Conditions
Payment Terms and Conditions
Shipping Terms and Conditions
Purchaser changing their mind / Returns for faulty or damaged goods
The use of this website and these conditions is in accordance with the laws of Australia. Any legal action arising out of its use shall be enforced under Australian laws. By using this site, you agree to the jurisdiction of the courts of Australia and any legal action pursued by you shall be within the exclusive jurisdiction of the courts of Australia.
If you have any questions in regards to our Website Terms of Use please feel free to send us a message through the Contact Us page.
Our preferred shipping partners are:
These have been selected due to their emphasis on quality service and in particular reliability.
Clicking each icon will take you to the relevant tracking pages for each carrier.
Dispatch
All boxes will be dispatched within 2 to 3 business days from when the order is placed. If there are delays Love & Kisses in a Box will endeavour to contact you as a courtesy to explain the delay. Please ensure you provide us with at least a valid email address and /or phone number so that we can keep in touch if this unlikely situation occurs.
From time to time dispatching may take longer due to public holidays or a variety of other reasons. In these scenarios we usually will provide ample information and/or warning screens making you aware of when this occurs and what options are available to you.
Please keep in mind that we do not provide an express dispatch/postage service as yet. This is something we are investigating and will be sure to keep you informed the moment if/when the service is initiated.
Postage (Post Dispatch)
Once dispatched from our warehouse it usually will take around 2 to 3 business days to be delivered to the address provided within the eastern states of Australia. For Perth and remote areas the amount of business days required for delivery will increase and vary depending on location.
Any delivery ETA's provided by the shipping calculator are exclusive of dispatch. Ie. Dispatch is usually within 2 to 3 business days from when the order has been submitted. The shipping time provided by the shipping calculator is then added post dispatch.
WE CANNOT AND WILL NOT GUARANTEE DELIVERY TIMES FOR OUR GOODS. THIS ESPECIALLY APPLIES TO DELIVERY TIMES AROUND EASTER / CHRISTMAS / PUBLIC HOLIDAYS ETC.
Delivery to your address
Delivery direct to a hospital is Not Recommended
It is IMPORTANT to note that due to potential delivery issues we STRONGLY DO NOT RECOMMEND delivering directly to a hospital. This is due to us not being able to guarantee how long the delivery will take and therefore there is a reasonable chance that the item may be delivered after the person (recipient) has left the hospital. This will work out to be costly for the sender as we will have to charge a new delivery fee to send the parcel to a new address or ultimately if the gift is lost the cost of replacement will be born by the purchaser. We do apologise for any inconvenience caused.
Re-delivery Fees
In cases where the incorrect gift recipient details have been provided a re-delivery fee will occur. Please ensure you check that the recipient details are correct.
If you have any questions in regards to our Postage & Handling policy please feel free to send us a message through the Contact Us page.
If you have any questions in regards to our Website Terms of Use please feel free to send us a message through the Contact Us page.
This privacy policy sets out how we use and protect any information that you give us when you use this website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We may use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please the message us via the Contact Us page as soon as possible. We will promptly correct any information found to be incorrect. Remember you can also update your details within the My Account >> Edit My Details area of your profile.